Level 3 Business Administrator

Who is this course for?

Business administrators have a highly transferable set of knowledge, skills and behaviours that can be applied in all sectors. This includes small and large businesses alike; from the public sector, private sector and charitable sector. The role may involve working independently or as part of a team and will involve developing, implementing, maintaining and improving administrative services. Business administrators develop key skills and behaviours to support their own progression towards management responsibilities.

The responsibilities of the role are to support and engage with different parts of the organisation and interact with internal or external customers. With a focus on adding value, the role of business administrator contributes to the efficiency of an organisation, through support of functional areas, working across teams and resolving issues as requested. The flexibility and responsiveness required allows the apprentice to develop a wide range of skills.

The role involves demonstrating strong communication skills (both written and verbal) and adopting a proactive approach to developing skills. The business administrator is also expected to show initiative, managing priorities and own time, problem-solving skills, decision-making and the potential for people management responsibilities through mentoring or coaching others.

What will the programme consist of?

This apprenticeship focuses on developing the sense of responsibility, accuracy and attention to detail that is required for administrators and their companies to be successful.

Skills and knowledge developed and tasks undertaken by apprentices will vary depending on their role. Tasks may include:

  • Producing business documents
  • Organisation of events
  • Developing and delivering presentations
  • Reception services
  • Using and maintaining office equipment
  • Providing administrative support
  • Using a variety of software packages
  • Managing projects

 How to apply

To apply or if you require any further information please contact: